Delivery Policy

Delivery Policy

Estimated Delivery Time

Order Processing

Once an order is placed, we need 1 to 3 business days to process it.

On weekdays, processing usually takes one business day. Orders placed on Friday evening or over the weekend may require a longer processing time.

Delivery Time After Dispatch

The average delivery time is 8 to 12 business days from the moment the order is dispatched.

Our goal is to provide the most pleasant shopping experience possible. If you have any questions or comments, please don't hesitate to contact our customer service.

How to Order

Ordering is simple, fast and secure:

  1. Go to the product page and click the "Add to Cart" button.

  2. Check that you've selected the correct size or colour.

  3. Click "Checkout" and fill in your delivery and contact details.

  4. Click "Continue to Shipping" and confirm your delivery address.

  5. Click "Continue to Payment" and select your preferred payment method:

  • Payment card (AMEX, Mastercard, Maestro, Visa)

  • Bank transfer

  • EPS

  • Instant payment

  1. Click "Complete Order" and follow the on-screen instructions.

Security

All payments are protected by SSL encryption, ensuring a safe and reliable environment for online payments.

If you encounter any problems while ordering, our customer support team will be happy to help.

Shipping Costs

Free Shipping

We offer free shipping on all orders, regardless of the number of products purchased.

Order Dispatch

Once you've chosen your product, we begin processing and preparing your order for dispatch as quickly as possible.

Our Commitment to Sustainability

In order to offer good prices while reducing our environmental impact, we sometimes combine and ship orders together once a minimum shipment volume is reached.

Need Faster Delivery?

If you're interested in express or priority delivery, please contact us by email. We'll be happy to help you find the best available option.

Contact

Email: jacklily@jackandlilydublin.com