Terms & Conditions
This website is operated by Jack & Lily Dublin.
Throughout the site, the terms "we", "us" and "our" refer to Jack & Lily Dublin.
By using this website, including all information, tools and services available through this site, you agree to these Terms & Conditions, policies and notices stated below.
General Use of the Site
By visiting our website and/or purchasing our products, you engage in our services and agree to these Terms & Conditions, including any additional terms and policies referenced on this site.
These terms apply to all users of the site, including visitors, customers, business partners and content contributors.
Please read these Terms & Conditions carefully before using our services.
By using any part of this website, you confirm your agreement to these terms.
Article 1 – Definitions
Withdrawal period – the period during which a consumer may exercise their right to withdraw from the contract.
Consumer – a natural person who is not acting for purposes related to their trade, business or profession.
Seller – a natural or legal person offering products or services through means of distance communication.
Distance contract – a contract concluded via the internet, telephone or other means of distance communication.
Article 2 – Company Identification
Company name: Jack & Lily Dublin
Address: Not publicly disclosed
Email: jacklily@jackandlilydublin.com
Article 3 – Applicability
These Terms & Conditions apply to all offers, orders and contracts concluded between the seller and the consumer through means of distance communication.
Article 4 – Offer
The offer contains the most complete and accurate description possible of the products and services offered.
Photographs and images are for illustrative purposes. Actual colours and appearance may vary slightly depending on device settings.
Obvious errors, typos or technical mistakes in the offer are not binding on the company.
Article 5 – Conclusion of the Contract
The contract is concluded the moment the consumer accepts the offer and fulfils all required order and payment conditions.
Article 6 – Right of Withdrawal
The consumer has the right to withdraw from the contract without giving a reason within 14 days of receiving the goods, in accordance with applicable Irish and European Union law.
Article 7 – Costs upon Withdrawal
The cost of returning goods is borne by the consumer, unless stated otherwise.
Article 8 – Exceptions to the Right of Withdrawal
The right of withdrawal does not apply, in particular, to:
goods made to the customer's specifications,
hygiene products whose protective packaging or seal has been broken after delivery.
Article 9 – Prices
All prices listed include VAT, unless explicitly stated otherwise.
Article 10 – Delivery
Orders are generally delivered within 30 days of the conclusion of the contract, unless otherwise agreed between the parties.
Article 11 – Complaints
Any complaints regarding delivered goods must be reported as soon as possible after receipt.
We recommend contacting customer support within 7 days of delivery at the latest, so that the complaint can be resolved quickly.
Article 12 – Contact Details
If you have any questions, please contact us at: