Privacy Policy

Last updated: October 2026

This Privacy Policy explains how we collect, use and share your personal information when you visit our website or buy from us.

Who we are

This website is operated by De Vries Utrecht (the Netherlands) under the brand shown on this site. For any question about your personal information, email us at info@ilpelosetto.com.

Information we collect

Contact and identity details: name, email address, phone number.
Shipping and billing address.
Order details: the products you buy and your order history.
Payment details: payments are handled by our payment providers. We do not store your full card number.
Device and usage data: IP address, browser and device type, pages viewed, collected through cookies and similar technologies.
Messages you send us by email or through our contact form.

How we use your information

To process and ship your orders, handle payments, returns and refunds.
To provide customer support.
To prevent fraud and keep our website secure.
To improve our website, products and services.
To send you marketing emails, only where you have signed up or the law allows. You can unsubscribe at any time.
To comply with legal obligations such as tax and accounting rules.

Who we share it with

We share information only with companies that help us run the store: our e-commerce platform (Shopify), payment processors, fulfillment and shipping partners, email and customer-support tools, analytics and advertising providers (if enabled), and professional advisers. We may also disclose information when required by law.

We do not sell your personal information for money. If we use advertising or analytics cookies, some state laws treat this as "sharing" or "targeted advertising". You can opt out using the cookie banner or by emailing us.

Cookies

We use cookies and similar technologies to make the store work, remember your cart and understand how the site is used. You can manage your choices in the cookie banner and in your browser settings.

Your privacy rights

Depending on where you live (for example California and other U.S. states), you may have the right to know what personal information we hold about you, to access, correct or delete it, and to opt out of targeted advertising or the sharing of your information. We will not discriminate against you for exercising these rights. To make a request, email info@ilpelosetto.com. We may need to verify your identity, and you may use an authorized agent.

Data retention and security

We keep your information for as long as needed to fulfill your orders and meet legal requirements, then delete or anonymize it. We use reasonable technical and organizational measures to protect your information, but no online service is completely secure.

International transfers

Our company is based in the Netherlands, and our service providers may process information in the United States, the European Union and other countries.